01 Our agreement
These terms apply to Braindus custom printing, sublimation and personalized product orders. Your confirmed written quote records the product, quantity, artwork, price and delivery arrangements. Digital services follow their separately agreed project scope and payment milestones.
02 50% advance, no COD
Custom print orders require 50% of the agreed total in advance. The remaining 50% is due before collection or dispatch. Cash on delivery is not offered. Production starts after quote acceptance, verification of the advance and your final artwork approval.
03 Approve your final proof
Check every name, spelling, number, logo, size, colour, quantity and placement before written approval. Printing follows the approved proof. Customer-supplied or approved content errors are not grounds for a free reprint when we reproduced the approved design correctly. Our production errors remain our responsibility.
04 Made for your order
Personalized goods are made for your design and are usually unsuitable for resale. Once printing or customization starts, change-of-mind cancellation, return or exchange is not accepted. Defects, wrong goods and material differences from the approved order are handled under our Cancellation and Returns policy.
05 Print appearance and changes
Screens and printed materials show colour differently. Discuss colour-critical work, material and finishing before approval. Minor expected variations do not excuse a defective product or a material departure from your approved order. Changes after approval need a revised quote and timetable before further work.
06 Artwork permissions
Supply artwork, photographs and logos you own or have permission to use. Permission to use your files is limited to preparing and fulfilling your job. Customer work is not published as a portfolio example without permission.
07 Your rights and support
These terms do not remove remedies available under applicable consumer law for defective goods, incorrect goods or faulty services. Contact Braindus with your quote or receipt and photographs so we assess the issue and arrange an appropriate remedy.
Contact Braindus
WhatsApp: 0311-5335968
Email: hellobraindus@gmail.com
Khairpur Mir’s